Shipping Policy

Thank you for shopping with Caremsd. Please review our shipping policy below for information on how orders are processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment is confirmed. You will receive a confirmation email once your order has been shipped.

Shipping Destinations

We currently ship to:

United Kingdom
Selected international destinations

If your location is not available at checkout, please contact us for assistance.

Estimated Delivery Times

Delivery times may vary depending on your location and shipping method:

United Kingdom: 3–7 business days
International Orders: 7–15 business days

Please note that delivery times are estimates and may be affected by customs processing, carrier delays, or external factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and depend on your location, order size, and selected shipping method.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer and are not included in the product or shipping price.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, if available, to monitor your delivery status.

Incorrect Address

Please ensure that your shipping address is accurate at checkout. Caremsd is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your order is delayed or appears lost, please contact us at contact@caremsd.com. We will work with the carrier to resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.

Contact Information

For any shipping-related questions, please contact us:

Caremsd
📍 Address: 1-13 Durham Gardens North, Edinburgh, United Kingdom
📞 Phone: +44 7900 605674
📧 Email: contact@caremsd.com