Privacy Policy

Welcome to Caremsd. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information: Name, billing and shipping address, email address, phone number
Payment Information: Payment method details (processed securely by third-party payment providers; we do not store card details)
Order Information: Products purchased, order history, transaction details
Device Information: IP address, browser type, time zone, cookies, and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your order or inquiries
Provide customer support
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the UK or EEA, we process your personal data under the following legal bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

4. Sharing Your Information

We may share your information with trusted third parties, including:

Payment processors
Shipping and logistics providers
Website hosting and analytics services
Legal or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Caremsd
📍 Address: 1-13 Durham Gardens North, Edinburgh, United Kingdom
📞 Phone: +44 7900 605674
📧 Email: contact@caremsd.com